IT Operations Manager – Ireland (Multi-Site)

Location: Shercock, County Cavan (Hybrid – across Manor Farm sites)

About the Role

Manor Farm is seeking an experienced IT Operations Manager to lead IT service delivery across our Irish production sites and offices. This is a key leadership role responsible for ensuring secure, stable and high-performing IT operations that support business continuity and production uptime.

Working as part of the wider Group IT team, you will play a critical role in driving standardisation, service excellence and continuous improvement across all sites.

Key Responsibilities

• Lead day-to-day IT operations across multiple sites, including infrastructure, networks and service desk support

• Ensure high-quality IT service delivery and strong SLA performance across all locations

• Own incident, problem and change management processes in line with ITIL best practice

• Manage the full IT infrastructure lifecycle including upgrades, maintenance and decommissioning

• Partner with site and production teams to support operational uptime and business performance

• Drive standardisation and continuous improvement across IT systems and processes

• Manage vendor relationships, contracts and performance

• Ensure compliance with IT security, governance and regulatory requirements

• Lead, develop and support the IT team across Ireland

• Monitor KPIs, manage budgets and report on service performance and risks

About You

• 5+ years’ experience in IT Operations, Infrastructure or Service Delivery

• Strong experience managing multi-site environments and distributed teams

• Proven ability to manage vendors and external service providers

• Strong leadership, communication and stakeholder management skills

• Experience working in a manufacturing or production environment (desirable)

• Ability to balance local business needs with global IT standards

Qualifications (Desirable)

• Degree in IT, Computer Science or related field

• ITIL v4 Foundation

• Microsoft 365 / Azure certification

• Cybersecurity certification (e.g. CompTIA Security+)

What You’ll Bring

• Strong knowledge of IT infrastructure, cloud technologies and Microsoft 365

• Excellent prioritisation and decision-making ability

• A continuous improvement mindset with a focus on efficiency

• Ability to lead across multiple locations and influence at all levels

Why Join Manor Farm

• Key leadership role within a growing, multi-site organisation

• Opportunity to influence IT strategy and service delivery across Ireland

• Collaborative environment within a wider Group IT function

Apply Now

If you are an experienced IT leader looking to make a real impact across a dynamic, multi-site business, we would love to hear from you.