Quality Controller - Night Shift
Job Objective
In this role you will be responsible for ensuring compliance & operation of food safety requirements set by the company and regulatory authorities ensuring systems, processes, and standards are implemented and improved to deliver right first-time product to customers and ensure that Manor Farm are the preferred supplier of Irish chicken.
You will work closely with internal and external stakeholders in all aspects of Quality.
The role will report to the Quality & Food Safety Manager.
Duties & Responsibilites
Performance
- Reporting all quality related issues to the Quality and Food Safety Manager and the Assistant Quality Assurance Managers
- Completion of quality control process checks, follow up of non-conformances
- Correct and accurate completion of Manor Farm Quality Documents
- Liaise with production managers in respective production areas on quality and any issues noted
- Raw material control, including implementing a positive release system in conformance with product specification.
- Internal auditing (GMP, QMS, Hygiene)
- Monitoring and maintenance of high standards of plant personnel hygiene
- Monitoring and maintenance of high standard required of plant hygiene by continual inspection and reporting non-conformances to relevant personnel.
- Product temperature monitoring
- Monitoring product quality as per customer specifications
- Training and mentoring of new members of the quality team
- Liaise with laboratory personnel regarding product positive release system.
- Liaise with suppliers when requested.
- Striving towards continual quality improvement.
- Investigation, documenting and controlling customer complaints ensuring prompt close out.
- Project work / other duties when requested by the Quality & Food Safety Manager
Quality
- Follow best practice policies, processes, and procedures to aid and improve business performance.
Compliance
- Work to prevent non-conformances, customer complaints, concession and rework alongside Manufacturing/ Engineering and Operations to develop corrective and preventative actions within required time-frames.
- Meet all customer & internal quality standards.
- Involvement in Customer / Quality audits / Regulatory visits as required.
- Provide detailed information and facts to support standards and measures.
- Comply with relevant company policies, procedures, and practices.
- Comply with the company reporting needs.
- Proactively identify and correct risks
People & Culture
- Behave in a manner that supports and demonstrates Company values, Challenge, Sense of Urgency & Openness
Requirements
Experience
Experience in working in a fast-paced factory environment
Educational Qualifications
Diploma or higher in relevant 3rd level food and/or equivalent course would be beneficial but not necessary.
Skills and Competencies
Competencies
- Create a climate in which people want to do their best as part of a cohesive, cooperative group effort.
- Promote a confident and positive can-do attitude through honesty and professionalism in all interactions.
- Build and maintain relationships with others at all levels to develop mutually beneficial outcomes while using diplomacy, tact, and interpersonal skills to support others in reaching consensus.
- Effectively convey information and expresses thoughts and facts in a manner that will constructively persuade, convince, and influence others.
- Demonstrate effective use of listening and questioning skills while displaying openness to other people's ideas and thoughts.
- Demonstrate the ability to make informed, effective, and timely decisions in a manner that is both collaborative & empowering to staff and inclusive of internal and external customer needs.
- Possess the ability and desire to improve performance using creative, innovative, and quality-driven approaches.
- Develop and foster a culture of continuous improvement.
- Communicate ideas and information in an engaging manner while working cooperatively with others building relationships within and outside of the organisation.
Key Skills
- Ability to operate effectively in an agile and fast-moving environment
- Can effectively communicate with technical and non-technical audiences.
- Strong skills as a negotiator to reach consensus, alignment, and commitment with people.
- Sound time management skills.
- Excellent organisational skills in a fast-paced environment and ability to prioritise
- IT skills such as Excel, Word & PowerPoint are desirable
- Good Standard of numeracy
- Demonstrates Integrity, Trust & Accountability
- Department
- Quality
About Manor Farm
Carton Bros founded way back in 1775 when it began trading in the Dublin Markets is home to the long established Manor Farm chicken brand. Originally in those heady days nearly 250 years ago, chickens would be brought from the farmyards all around the country to the Dublin Markets and Carton’s would sell them on. In later years people would send their live chickens on the train marked for Carton’s of Dublin where they would then be sold and the money would be sent back to the Farmers by return (less a commission of course). That was and is Real Trust.